Abra Tellers are now available in over 170 cities around the world

Update: As of October 31, 2017 Abra Tellers are no longer available outside of the Philippines. Thanks to everyone who participated in this trial program and gave us valuable feedback.

Two months ago we launched our global Teller program. We’ve since received hundreds of applications from all over the world and interviewed nearly as many people to find the most qualified candidates to become early Abra Tellers.

We are excited to announce that as of today, Abra customers can now use Abra Tellers to make cash deposits and withdrawals in over 170 cities in over 50 countries around the world, including over 1500 Tellers in the Philippines. This makes international payments and remittances via bitcoin easier and more accessible for unbanked Abra customers in these cities. Cash transactions are also one of the fastest ways to load your Abra wallet, shortening the amount of time needed from cash in to cash out.

Abra Teller network - circa May 2017 - buy and sell bitcoin with cash - send and receive cross-border payments and remittances with cash - bitcoin remittance - rebittance

So what is an Abra Teller?

An Abra Teller is a “human ATM” who makes themselves available to process Abra deposits and withdrawals via cash. Anyone who wants to send or receive money with Abra needs a way to get money on and off their phone, and Tellers facilitate this on a global basis for cash-based transactions. To make cash deposits or withdrawals, an Abra customer will use the app to find an Abra Teller nearby, then contact the Teller to arrange a time and place to meet. The Teller may advertise their business location and hours in their profile so that no communication is needed in advance.

When a customer meets their Abra Teller, the Teller will scan the customer’s QR code to initiate the transaction. After confirming the details of the transaction, the customer will then hand the Teller physical cash to receive a digital cash deposit, or send the Teller digital cash to receive a physical cash withdrawal, minus the Teller’s fee which varies by location.

Who uses Abra Tellers?

Abra Tellers provide their local communities of unbanked and cash-based customers with much-needed access to digital payments, e-commerce, and remittance services. For example in the Philippines, where we have over 1500 Abra Tellers, Abra supports cash-based e-commerce payments with several online merchants. Abra customers can additionally use the Abra wallet to pay any of the over 100,000 online and brick and mortar merchants who accept payments via bitcoin.

Since launching direct bitcoin support in early March, we’re also seeing an increasing number of people who are using Abra Tellers to buy bitcoin with cash. Abra Tellers can be one of the fastest and most convenient ways to buy bitcoin, since customers don’t have to fill out any long bank forms or wait for a bank transfer to clear. Depending on local Abra Teller availability, it could take less than an hour to find a Teller, arrange a time and place to meet, and complete the transaction.

How to fund your Abra wallet using an Abra Teller

To see if there’s an Abra Teller near you, follow these three easy steps:

  1. Open your Abra app
  2. Press the “Add money” button on the home screen
  3. Select “Use cash” and search for your city

If there are Tellers in your area, you can select the one you want to do business with based on their location or fees, then contact them through the contact method provided in the app.

After you’ve arranged a time and place to meet, have your Abra QR code ready so they can quickly process your transaction. When you arrive at the Teller’s business location, they will scan your Abra QR code and send a deposit notification to your app confirming the deposit and the amount of cash that you need to hand to the Teller. After confirming that they have received the cash, the Teller will then send you the digital cash deposit, which will arrive on your phone within a few seconds. It’s that easy!

With funds in your Abra wallet, you can then send money to any other Abra user or bitcoin address. The process works the same in reverse if you want to withdraw money from your Abra wallet via cash as well.

Want to be an Abra Teller?

Do you want to make some extra cash while helping your local community access vital financial services including digital payments and remittances? Are you a cash bitcoin trader already or otherwise have access to a consistent supply of bitcoin? If you answered “yes” to both of these questions, then you could be a great fit to be an Abra Teller!

To learn more about becoming an Abra Teller, visit our Tellers page.

What’s next for Abra Tellers

Every day we are adding new Abra Tellers in cities where there’s a clear need: large unbanked populations sending money through expensive remittance corridors, vibrant bitcoin communities, and lots of cash-based transactions. We are always on the lookout for places that meet these criteria, so if you think your city fits the bill, let us know and we’ll see what we can do to bring Abra Tellers to your area.

Would you use Abra Tellers to fund your wallet with cash? What cities do you think we should prioritize next? Let us know in the comments below!

27 thoughts on “Abra Tellers are now available in over 170 cities around the world

  1. Hi there,

    I would like to know how I can start being an ABRA teller, can I start being an ABRA teller with a small capital in cash?.

    Many thanks

  2. Hola sr. de ABRA le saluda Albino de Cusco Peru, me gustaria saber si tienen aplicación para escritorio o pc

    1. Hi Albino. Because of our technology, Abra is available only on smartphones (Android or iOS). It is not possible to use Abra on a desktop computer.

  3. Hello, I can’t find any teller from my iphone
    app in Spain. I thought the service was already available. The teller option in Spain will be available soon? Thanks

    1. Hi Adrian, we did indeed make the Teller service available in Spain and have approved several Teller there as well. To see if there are any in your area, press the “Add money” button in the app, then “Cash”, then search “Spain”. This will show you a list of the available Tellers in Spain. Hope this helps!

  4. Can you guys add Abra’s list the country name is Uzbekistan? Because in this country population uses cash almost 70%. If they have this app available for use I’m positive sure they can help Abra to expand. Please help to this country.

    1. Hi Nick, great suggestion! You’ll be happy to know that the Abra app is available for download in Uzbekistan from the Google Play Store or Apple App Store. If you have any trouble finding or using the app, please let us know and we’ll be happy to help!

  5. Hello, I am an Abra teller from New Delhi, India.
    At the moment, as you only provide us with the ability to topup our balances with cash or bitcoin directly, and not bank transfer, we need to obtain bitcoin at the local Indian rates. Currently, Indian rates are 8% over the US rates. This means that if we buy our bitcoin in India, and allow local customers to use our teller services, our teller fees will have to be 8%+ just to break even.

    If there was an internal market for tellers to buy/sell between themselves, it would help spur the usage of abra within India as well.

    1. Hi Tarun, great question! We do not have an “internal market” for Tellers, however we certainly won’t stop you from networking with other Tellers in your area if they are able to provide a better rate to you. What we suggest for Tellers in these kinds of markets is to add the average spread that you’re seeing over the rates shown in the app (8%, in your example) and then add your Teller fee on top. So if you want to see a fee that is 5% over your local rate, the total fee would be 13%. To your customers, it would be no different than INR rate + 5%. Hope this helps!

    1. Hi Sanjay, you can see the current list of Tellers in the app today. Press the “Add money” or “Withdrawal” button, select “Cash”, and then enter “New Delhi, India” into the search bar to see the current list of available Tellers in that city. Let me know if you have any other questions about this – happy to help!

  6. Have you thought in adding Abra tellers in Venezuela? People there needs the money that we could send from outside the country, and the non-official exchange rates are insane!

    1. Hey Gabriel,

      Thanks for reaching out! Abra is committed to expanding the Teller Network globally. We have a few accepted Tellers in Venezuela, you should be able to see them online periodically. If you’re having trouble connecting to an Abra Teller within the region, feel free to reach out to me at max@abra.com.


  7. Hey!

    I’m in Canada – How do I get access to Bitcoin/buy bitcoin (or learn about it) in order to become a Teller? I’m super interested in this – I don’t quite understand it, but I can feel it’s important and necessary!

    1. Hey Rachel,

      Thanks for reaching out! In Canada, you can load your Abra wallet through a Teller or an external Bitcoin wallet. There are a variety of different wallets/exchanges you can buy through; CoinBase, GDAX, and Kraken are just a few. You can also check out a previous blog post titled ‘The Beginner’s Guide to Buying Bitcoin’, at: https://www.abra.com/blog/beginners-guide-buying-bitcoin/. To get an even further in-depth knowledge of Bitcoin, there are courses on Bitcoin you could take at Udemy or coursera. Please continue to reach out if you’d like more resources.

      Hope this helps,

    1. Hello Rauf,

      Yes, Abra can support you. To transfer money from Doha to Singapore, first you will need to load your Abra Wallet. You can do this through either a Teller, or by buying bitcoin on an external site, and then transferring your Bitcoin into your Abra wallet. Next, you can send your Bitcoin anywhere in the world, including Singapore, so long as the receiving individual also has an Abra wallet. Once your bitcoin has arrived in Singapore, that individual can withdraw the money by again using either an Abra Teller or transferring it to an external Bitcoin wallet, many of which can be connected to a bank account. Thus, the receiving individual can get their money in either cash or in their bank account. Let me know if you have any further questions.

      Best Regards,

  8. Hi, I can’t find any teller from my iphone
    app in Italy. I thought the service was already available. The teller option in Italy will be available soon? Thanks

    1. Hi there. Thanks for your interest. Unfortunately, after evaluating the program, we are no longer supporting Tellers outside of the Philippines. For cash purchases/sales of bitcoin, you might want to check out LocalBitcoins, or bitcoin meetups in your area. We apologize for the inconvenience.

  9. Hello,

    I’m interested in operating several Abra tellers in Indonesia. Remittance is a promising venture in a country with millions of people working overseas. I have found most of the solutions provided by the blockchain technology to be non-applicable to the majority of the population here because most of them don’t have bank accounts let alone smartphones. To this end, I would like to inquire about building a working partnership with your company in providing this service. Please let me know how we can go about doing this.

    Best regards,
    Mohamad Yasin.

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