Our records show you are currently holding synthetic assets on Abra, which are anything other than Bitcoin (BTC), Ether (ETH), Litecoin (LTC) and Bitcoin Cash (BCH). Regulatory restrictions no longer allow users to hold synthetic assets on Abra and will need to update their app to be migrated to a hosted wallet solution to continue trading altcoins on the Abra app without interruption. Any synthetic balances on Abra after January 30, 2020 will be converted to bitcoin. To avoid this, all you need to do is update your app.
To learn more about the upcoming changes to the app and the new cryptocurrencies that will be supported, please reference our new Cryptocurrency Investing Guide or FAQs. If you have any questions, please reach out to firstname.lastname@example.org.