Abra will no longer support Monero (XMR), Zcash (ZEC), and Dash (DASH) starting Jan 12, 2021, instead of Jan 15, 2021, communicated to you earlier.
As our custody partner for these digital assets, Bittrex, will no longer be supporting these assets, Abra has no choice but to suspend the trading of these assets.
Customers who hold XMR, ZEC, and DASH must withdraw or exchange these to another asset on Abra before 5 pm PST on Jan 12, 2021.
We apologize for the inconvenience of changing the withdrawal date from Jan 15, 2021, to Jan 12, 2021. Abra has changed this date to help our customers avoid losing their funds.
Any Monero(XMR), Zcash(ZEC), or Dash (DASH) that has not been withdrawn or exchanged before 5 pm PST on Jan 5, 2021, Abra will attempt to convert such assets to Bitcoin.
Note that such an attempt to convert your assets would be on a best-effort basis, and Abra makes no guarantees or promises that such an attempt will be successful. Hence, we strongly advise you to withdraw your assets before the deadline; otherwise, you may risk losing them.
Please follow @abraglobal on Twitter for real-time updates on the topic.
Have questions? Please reach us at [email protected].
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Established in 2014, Abra is on a mission to create a simple and honest platform that enables millions of cryptocurrency holders to maximize the potential of their assets. Abra enables both individuals and businesses to safely and securely buy, trade, and borrow against cryptocurrencies – all in one place. Abra’s vision is an open, global financial system that is easily accessible to everyone.
Based in the United States, Abra is available in over 150 countries and makes it easy to convert between crypto and a wide variety of local fiat currencies. With over 2MM customers, $7B in transactions processed, and $1.5B in assets under management, Abra continues to grow rapidly. Abra is widely loved and trusted – in April 2022, pymnts.com reviewed and rated Abra amongst the top 5 most popular crypto wallets in the market. Abra is backed by top-tier investors such as American Express Ventures and First Round Capital.
How Abra Protects Your Funds
Abra places clients’ financial objectives and security first. Abra practices a culture of risk management across all levels and functions within the organization.
Abra employs a state-of-the-art enterprise risk management framework that comprises a comprehensive set of policies, procedures, and practices detailing all applicable risk-related objectives and constraints for the entirety of the business. Abra has instituted a complete set of requisite systems and controls that continuously enforce these policies, procedures, and practices to manage all operations, including credit and lending. Abra’s independent Risk Committee comprises experienced compliance, risk, securities, and fraud operations professionals with backgrounds in industries ranging from traditional and digital assets banking, payments, remittance, to fintech.
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